Dashboard Overview
System Online
Emma AI Performance
Elevating the customer experience through intelligent, candid conversations.
Total User Requests
1,654
Verified log entries
Recipe Request Rate
19%
Top category
Of all user queries
Fallback Rate
15%
Requires attention
Queries outside training
Initiation Rate
23%
Sessions started by AI
Interaction Volume
Daily request volume (Simulated distribution of total 1,654)
Topic Distribution
Based on 1,654 classified logs
Recipes19%
Small Talk16%
Brand Info6%
Purchasing1%
Technical1%
Off-topic/Other57%
Languages
Observed in logs
English92%
Bahasa5%
German2%
Chinese1%
Identified Knowledge Gaps
Queries triggering fallback responses
History of Vodka
Not Trained
Multiple
Venus University Students
Not Trained
Multiple
Marketing Agency Costs
Not Trained
Single
Vodka Red Bull Recipe
Inconsistent
Single